Automated T-Card System
Increase your aftercare revenue
Want to improve your post-purchase service and drive customer loyalty in order to increase your aftercare revenue?
Our Automated T-Card System enables car dealerships, workshops and garages to simplify their communication process and create time-saving improvements that have a significant impact on their customer’s experience and as a result lead to more sale opportunities.
How does it work?
The T-card view provides a clear visual display of every car’s progress status and location as it goes through your service centre real time. The staff can also receive instant alerts when customers arrive to either drop off or pick up their car, which will be time and date stamped in an orderly queue.
Live Customer Tracker
As an add on, we also offer a Live Customer Tracker, which helps to deliver an over an above customer experience by allowing your customers to check their vehicle’s progress, and will help them to better manage their own expectations and vehicle pick up times.
Our Live Customer Tracker comes in two formats, so that you can choose how much detail your customers can have access to.
It effectively reduces the number of inbound and outbound phone calls as well as customer queues at peak collection time.
By implementing our Automated T-Card System you will avoid communication delays and cut down on customer service workload.
Request a live demonstration
Applying the Brailsford Principle to Car Prep Process
Optimising car prep process to maximise used car stock turnover
Maximising dealership profits by reducing preparation process wait times
Car Prep Accelerator User Study: Maximising Profit Margins Within The Car Preparation Process
Optimising preparation processes to maximise used car stock turnover
Is departmental isolation of data crushing profits in dealerships?