Buzz2Get Retail

On demand customer service tool

Ideal for department and hardware stores that want to

Overcoming the challenge

We understand the challenges that in-store staff reductions impose on retail companies and their sales figures. Driving operational efficiency doesn’t always however, reduce the number of customer walkouts. 

And that, is exactly the sort of challenge that our tool helps to overcome. With Buzz2Get Retail, customers requiring personal assistance simply ‘get it on demand’. That means more sale opportunities for you and less frustrations for your customers. 

How does it work?

You will be issued with a set of BuzzCodes to display around the aisles where customer assistance is in high demand.

Customers can then simply point at and scan those BuzzCodes using their own smartphone camera or our Buzz2Get app and hit “Press for Service”. Their request will instantly appear on your BuzzStation, alerting your staff to attend them. 

Key Benefits

Maximise Sale Opportunities

Make your staff available to customers on demand by providing them with an advanced version of the old ‘service bell’ to reduce the stress associated with trying to find a member of staff

Excel at Customer Service

Reduce the number of customer walkouts by implementing interactive touch points for customers to engage with the brand and your customer service assistants

Easily Measurable ROI

Quantify the success of using Buzz2Get Retail by looking at the number of sales our service generates and compare its running cost vs one employee's wage

Key Features

Quick and Easy Set Up

Our service is really simple to run and the set up requires minimal effort or resources

Stand-alone Service

Buzz2Get Retail works independently of any IT systems making it risk-free and cost-neutral to run


Our Buzzcodes come with a single button, however we also offer bespoke settings for clients that want to add additional ones, and benefit further from driving traffic from offline to online