Buzz2Get Retail
On demand customer service tool
Ideal for department and hardware stores that want to
MAXIMISE their IN-STORE SALES
Overcoming the challenge
We understand the challenges that in-store staff reductions impose on retail companies and their sales figures. Driving operational efficiency doesn’t always however, reduce the number of customer walkouts.
And that, is exactly the sort of challenge that our tool helps to overcome. With Buzz2Get Retail, customers requiring personal assistance simply ‘get it on demand’. That means more sale opportunities for you and less frustrations for your customers.
How does it work?
You will be issued with a set of BuzzCodes to display around the aisles where customer assistance is in high demand.
Customers can then simply point at and scan those BuzzCodes using their own smartphone camera or our Buzz2Get app and hit “Press for Service”. Their request will instantly appear on your BuzzStation, alerting your staff to attend them.
Key Benefits
Maximise Sale Opportunities
Make your staff available to customers on demand by providing them with an advanced version of the old ‘service bell’ to reduce the stress associated with trying to find a member of staff
Excel at Customer Service
Reduce the number of customer walkouts by implementing interactive touch points for customers to engage with the brand and your customer service assistants
Easily Measurable ROI
Quantify the success of using Buzz2Get Retail by looking at the number of sales our service generates and compare its running cost vs one employee's wage
Key Features
Quick and Easy Set Up
Our service is really simple to run and the set up requires minimal effort or resources
Stand-alone Service
Buzz2Get Retail works independently of any IT systems making it risk-free and cost-neutral to run
Multifunctional
Our Buzzcodes come with a single button, however we also offer bespoke settings for clients that want to add additional ones, and benefit further from driving traffic from offline to online